Senior Helpdesk | Top In-house (Finance) | Up to 35
Helpdesk Support, Window 10, AD, MS Office, Outlook, MCP, MSCE
Your new company
A Well-Known financial corporation which provides loan, Mortgage and Insurance Programme etc businesses. They are looking for talented Senior Helpdesk support for their IT team.
Your new role
- Provide first line technical support to users on hardware, software and networking related issues.
- Respond to user queries as soon as possible and promptly follow up on support problems.
- Provide assistance and carry out troubleshooting for different applications and systems.
- Continue to keep records for IT asset inventories.
- Execute operational responsibilities for the support staff.
- Compile a knowledge base and document standard operating and support procedures.
- Participate in the planning and execution of IT projects.
What you'll need to succeed
- 3+ years of Desktop support experience
- Practical knowledge of Microsoft Windows 10, Active Directory, MS Office, and Outlook;
- Possessed with MCP, MCSE, and ITIL certifications would be an advantage
- Effective communicator, good team player, and well-organised
- Self-driven, proactive, and focused on serving others
- Strong oral and written proficiency in Chinese and English
What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed or are interested in similar roles within Information Technology Sector, please contact me with an attached CV at Anson.Hoo@hays.com.hk or please call +852-2230-7434.
Summary
- Job Type
- Temporary
- Industry
- Technology & Internet Services
- Location
- HongKong
- Specialism
- Infrastructure
- Ref:
- 1269052
Talk to a consultant
Talk to Anson Hoo, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon
Telephone: +85222307434
JOB_51214821269052