Your new company

My client, an Aesthetic Clinic, is seeking a head receptionist with 5+years experience in Medical aesthetics/ Medical centres.

Your new role

• To ensure team members have current knowledge of the booking systems, meeting rooms, site facilities, local area and other general product knowledge necessary to perform their duties.
• Handle the phones and the reception desks, including appointment booking and patient enquiry professionally.
• Prepare invoices for customers, calculating charges and communicating with internal departments for the billing issues.
• Respond to all incoming enquiries, reservations requests, changes and cancellations received by any channels promptly and professionally, including answering and transferring calls, and handling phone enquiries.
• Investigate better management systems where applicable - such as telephone statistics, staff contact information etc

What you'll need to succeed

• Degree holder or above.
• At least 5 years as a receptionist, prior experience in a supervisor role.
• Proficiency in Cantonese and English is a must. Fluency in Mandarin would be an advantage.
• Prior experience in the beauty industry is a MUST. Exposure to the Banking/ Finance sector is a PLUS.
• Good communication, interpersonal and presentable skills.

What you'll get in return

• 14 days AL
• Medical Insurance Coverage
• Staff Discount

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charmaine.wong@Hays.com.hk