Provide first-line support to end users, resolving incidents and answering enquiries.
Handle incidents such as logging and following with support teams.
Follow defined documentation for incident and change management.
Monitor the data centre IT platform systems and network facilities.
Support all regional Date Centre operations activities.
7 x 24 Shift Duty is required.
Requirements:
Diploma Holder in computer related disciplines.
Minimum 3 years' relevant working experience in IT support or data centre operations.
Good team player, good communication and interpersonal skills.
Able to work independently and under pressure.
Good command of both spoken English and Mandarin is highly preferred.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Feel free to contact me on +852 22307982 for a confidential discussion and send me your CV to macy.tang@hays.com.hk.
Summary
Job Type
Permanent
Industry
Technology & Internet Services
Location
HongKong
Specialism
Infrastructure
Ref:
1265425
Closing date
25 Sep 2024
Talk to a consultant
Talk to Macy Tang, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon