Head of Operation

Cold chain, 3PL, operation, warehouse, logistics

Your new company

Our client is a leading third-party logistics provider specialising in cold chain solutions for the food and beverage industry.
We are seeking an experienced Head of Operations to oversee and optimise the cold chain logistics operations. The ideal candidate will have a strong background in supply chain management, leadership skills, and a deep understanding of cold chain regulations. This role is crucial for enhancing operational efficiency, improving customer satisfaction, and driving business growth.

Your new role

  • Develop and implement operational strategies aligned with company goals, focusing on efficiency, cost reduction, and service excellence.

  • Lead, mentor, and develop a high-performing operations team, fostering a culture of safety, accountability, and continuous improvement.

  • Oversee all aspects of cold chain logistics, ensuring compliance with temperature control standards and food safety regulations.

  • Identify and implement process improvements to enhance operational efficiency and reduce costs while maintaining service quality.

  • Build and maintain strong relationships with clients, addressing their needs and ensuring exceptional service delivery.

  • Develop and monitor key performance indicators (KPIs) to assess operational performance and drive improvements.

  • Oversee the operations budget, ensuring financial targets are met and resources are allocated effectively.

  • Work closely with other departments, including sales, marketing, and procurement, to align operational capabilities with business objectives.

What you'll need to succeed

  • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

  • 8 years of experience in operations management, preferably in cold chain logistics or the food and beverage industry.

  • Strong knowledge of food safety regulations and cold chain logistics best practices.

  • Proven leadership skills with the ability to manage and motivate a diverse team.

  • Excellent analytical and problem-solving abilities.

  • Strong communication and interpersonal skills.

  • Proficiency in logistics management software and Microsoft Office Suite.

What you'll get in return

Great opportunity to work with a leading company along with a dynamic work environment. You will have the opportunity to work with a team of professionals dedicated to delivering high-quality products and driving continuous improvement.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV by emailing kelly.kong@hays.com.hk or call us now, tel: +852 2230 7484; +852 96890484. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
HongKong
Specialism
Supply Chain
Ref:
1274455

Talk to a consultant

Talk to Kelly Kong, the specialist consultant managing this position, located in Hong Kong
6604-06,66/F, ICC, 1 Austin Road West, West Kowloon

Telephone: +85296890484

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