• Operational Strategy: Develop and execute operational strategies to enhance HR service delivery.
• Team Management: Lead and manage the HR operations team, providing guidance and support to ensure high performance.
• HR Processes: Oversee payroll, benefits administration, recruitment, onboarding, and offboarding processes.
• Compliance: Ensure all HR policies are up-to-date and comply with applicable laws and regulations.
• Performance Management: Monitor employee performance and provide guidance on performance management processes.
• Stakeholder Relations: Build and maintain strong relationships with internal and external stakeholders.
• HR Metrics: Monitor and analyze HR metrics to track progress and success, and develop reports for senior management.
• Process Improvement: Identify and implement improvements in HR processes and tools to optimize operations.
• Leadership: Lead HR initiatives, such as implementing new HR systems, restructuring teams, and managing change initiatives.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 15 years of experience in HR operations
• Experience in using HR Information Systems
• Experience in managing a team

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.