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TOP FIVE CHALLENGES FACED BY HUMAN RESOURCES PROFESSIONALS IN HONG KONG SAR FOR AI IMPLEMENTATION IN RECRUITMENT
51% of Human Resources professionals most concerned about budget to implement AI recruitment tools

 

Hong Kong SAR, 27 June 2024 – More human resources professionals in Hong Kong perceive a need for human elements in AI recruitment processes according to Hays, the global leader in workforce solutions and specialist recruitment. 
 

The survey conducted in late 2023 polled 1,833 HR and non-HR professionals across Asia to gather feedback about the use of AI in recruitment. The differences between both groups were then analysed to highlight concerns that arose. 

When polled about the primary challenges faced when implementing AI, the top five factors that surfaced were as follows: 

  • 51% of human resources respondents were concerned about budget constraints  

  • 41% mentioned concerns about a lack of human touch and personalisation 

  • 31% perceived issues with IT implementation  

  • 25% cited concerns regarding training HR staff to effectively use AI tools 

  • 25% were worried about data privacy and had security concerns 

Unlike their HR-peers, non-HR professionals had ranked their top 5 key challenges for AI implementation in recruitment differently.  

 

 

The survey showed that the widest difference between both groups were budgetary concerns to implement AI recruitment tools, with 65 percent more HR professionals expressing concern compared to non-HR professionals. Budget constraints were also the key challenge highlighted by HR professionals in Malaysia and Singapore. 

“To date, only 23% of employers in Hong Kong SAR use AI to assist them in various stages of recruitment,” said Sue Wei, Managing Director at Hays Greater China. “Establishing the long-term cost savings and efficiencies of AI implementation will be crucial to the adoption of AI in recruitment.”  

More HR professionals in Hong Kong SAR also expressed concern regarding data privacy and security and a lack of human touch and personalisation, as compared to their peers. “More resources will be required before wider adoption to address the added considerations of HR professionals. These include having security measures and transparent data handling practices relating to the AI usage. Leaders will need to understand and carefully consider this perceived need to retain human elements in the recruitment process to ensure all stakeholders are comfortable to utilise AI in the recruitment process,” said Sue.

This press release was adapted from our blog: Emerging Human Resources Trends for Hong Kong SAR in 2024. For more insights, read the blog here

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Contact 

For more information contact: 

Remy Tang

Marketing Executive, Hays  

T: 2230 7487

E: Remy.Tang@hays.com.hk

 

About Hays Hong Kong SAR   

Hays Specialist Recruitment Hong Kong is the one of the leading specialist recruitment companies in Hong Kong SAR in recruiting qualified, professional and skilled people across a wide range of industries and professions.   

Hays has been in Hong Kong SAR for over a decade and boasts a track record of success and growth. At Hays in Hong Kong SAR, we operate across the private and public sector, dealing in permanent and contracting positions, and workforce solutions such as recruitment process outsourcing (RPO) and Managed Service Programmes (MSP) in the following specialisms: Accountancy & Finance, Banking & Financial Services, Construction, Digital Technology, Engineering, Finance Technology, Human Resources, Information Technology, Insurance, Legal, Life Sciences, Marketing & Digital, Office Professionals, Property, Procurement, Supply Chain, Sustainability and Sales. We continue to strengthen our position in Asia with the world-leading ISO 9001:2015 certification in all our operational markets including Hong Kong SAR, China, Japan, Malaysia, Singapore, and Thailand.  

 

About Hays 

Hays plc (the "Group") is the world’s leading specialist in workforce solutions and recruitment, such as RPO and MSP. The Group is the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK, Germany and Australia and one of the market leaders in Continental Europe, Latin America and Asia. The Group operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. As at 31 December 2023, the Group employed over 12,300 staff operating from 249 offices in 33 countries. For the year ended 30 June 2023: 

– the Group reported net fees of £1,294.6 million and operating profit of £197.0 million; 

– the Group placed around 76,800 candidates into permanent jobs and around 245,000 people into temporary roles; 

– 15% of Group net fees were generated in Australia & New Zealand, 30% in Germany, 21% in United Kingdom & Ireland and 34% in Rest of World (RoW); 

– the temporary placement business represented 57% of net fees and the permanent placement business represented 43% of net fees; 

– Technology is the Group’s largest division, with 26% of net fees, while Accountancy & Finance (15%) and Engineering (10%), are the next largest 

– Hays operates in the following countries: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, the Czech Republic, Denmark, France, Germany, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, the Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Thailand, UAE, the UK and the USA